Scammers never sleep. Or sometimes it just seems so!
By Garrett Rowlan
Pasadena residents called Pasadena Water and Power (PWP) customer service to complain that scammers had called them to threaten the shutoff of services if payment was not made. PWP advised the customers that the calls were fake.
Pasadena Water and Power (PWP) is aware of a recent string of fraudulent calls originating from the phone numbers 1-800-843-9177, (209) 846-1328 and (424) 286-3570 as well as fraudulent emails from pasadenawaterandpowersupport.com and pasedenawaterandpowersupport.com, both fake addresses. Screenshot of a fraudulent email. Even the logo looks legitimate.
PWP will never ask for payment over Zelle or other third party app, and residents can always verify information by reaching out to customer service directly at (626) 744-4005. For more information and tips on how to identify fraud, visit PWPweb.com/Fraud.
Following is the public service announcement from PWP with instructions on how to protect yourself from utility:
> Screenshot of the fraudulent letter:
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